Yes, data security is a top priority at Nutrium. We employ a range of industry-standard security measures to protect your sensitive information, including:

• Encryption: All data transmitted between your device and our servers is encrypted using secure protocols.
• Secure Data Storage: Your data is stored on secure servers with restricted access.
• Regular Backups: We perform regular backups to prevent data loss.
• Compliance: We adhere to relevant data protection regulations, including the GDPR and HIPAA.

You can rest assured that your data is handled with the utmost care and confidentiality.

We appreciate your help in identifying and reporting any issues you encounter with Nutrium. To ensure a swift resolution, please follow these steps:

1. Gather details:

   • Note the specific steps you took leading up to the issue.
   • If possible, take a screenshot or screen recording of the problem.
   • Include any relevant error messages you received.

1. Contact support:

   • Contact our support at support@trients.com.
   • Include the information you gathered in step 1.
   • Provide your Nutrium™ account details (username and organization).

Our support team will review your report and work to resolve the issue as quickly as possible.

Thank you for helping us improve Nutrium!

For immediate assistance, contact your local Nutrium™ administrator directly. If you’re unsure who that is, our support team is ready to help.

Yes, Nutrium™ is fully committed to regulatory compliance and data protection. We adhere to the following regulations and standards:

• European Union:
  • MDR 2017/745 (Medical Device Regulation): This ensures that Nutrium™ meets the essential requirements for safety and performance as a EU medical device software.
  • GDPR (General Data Protection Regulation): We prioritize the privacy and security of your personal data, handling it in accordance with GDPR guidelines.
• USA:
  • HIPAA (Health Insurance Portability and Accountability Act): For our users in the United States, Nutrium™ also complies with HIPAA regulations, safeguarding protected health information.
  • Please note that while Nutrium™ is not classified as a medical device in the USA, it still upholds stringent data security and privacy standards.

This comprehensive compliance ensures that your data is protected and handled according to the strictest standards, giving you peace of mind when using Nutrium™.